Privacy Policy | AxoPatch

Effective Date: 1 July 2025

At AxoPatch (operated by AxoPatch Singapore), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect
   •   Personal Data: Name, email address, phone number, shipping/billing address.
   •   Payment Info: Managed securely by third-party gateways (e.g., Stripe, PayPal). We do not store your credit/debit card details.
   •   Technical Data: IP address, browser type, device data, referring URLs, and interactions on our website.
   •   Order History: Purchase records and product preferences.

2. How We Use Your Data
   •   Process orders and provide customer support.
   •   Send order confirmations, shipping updates, or promotional content (only with consent).
   •   Improve site performance and user experience.
   •   Meet legal or regulatory obligations.

3. Data Sharing

We do not sell your data. We may share data with:
   •   Delivery partners (e.g., Ninja Van, SingPost)
   •   Payment processors
   •   Web hosting and analytics providers (e.g., Wix, Google Analytics)

4. Your Rights

Under Singapore’s PDPA:
• You may access or correct your personal data.
• You can withdraw consent for marketing emails anytime.

Email us at hello@axopatchsg.com for any data access requests.

5. Cookies

Our website uses cookies for tracking analytics, improving UX, and managing sessions. You can disable cookies in your browser settings.

6. Retention

We retain data only as long as necessary for business and legal purposes.