Shipping Policy

Effective Date: 1 July 2025

We ship locally (Singapore) and internationally.

 

1. Processing Time
    •    Orders are processed within 1–3 business days.
    •    Orders placed during holidays may take longer.

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2. Local Shipping (Singapore)
    •    Standard delivery: 2–4 business days.
    •    Free shipping for orders above SGD 30.

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3. International Shipping
    •    Estimated delivery: 7–21 business days depending on location.
    •    Customers are responsible for customs duties and import taxes.

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4. Shipping Carriers
    •    We use trusted carriers like SingPost, NinjaVan, and DHL for global orders.

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5. Tracking
    •    All orders come with tracking details sent via email.
    •    AxoPatch is not liable for lost or delayed parcels caused by third-party couriers.